Who Inspire Us
Osterloh is president and managing director of IT
Academy (now IntenseSchool),
a permanent training facility specializing in Cisco and Microsoft
Prior to IT Academy, Heather managed a NetWare network at The Vallejo
Company, a business owned by Gordon Getty. Heather had no networking
experience, but at that time few people did. She simply knew the
most about PCs in her office. Heather quickly learned whatever she
could through books and the network engineers she hired as consultants,
which weren't needed for long.
In 1989, Heather had a sudden revelation: There seemed to be no
other women in internetworking. Heather decided to take a NetWare
Administrator course at Novell with instructor Laura Chappell. "After
meeting Laura, I knew anything was possible." Laura suggested to
Heather that she would make a great instructor and Heather's professional
path was born. She soon landed a job as a Novell instructor.
In the early 1990's, she started her own consulting and training
firm, Contract Training. In 1998 Contract Training evolved into
IT Academy. Heather developed courseware and training videos for
Cisco and Microsoft certification training as well as developing
the first accelerated CCNP course in the world.
Heather is the author of "CCNA 2.0 Prep Kit 640-507 Routing and
Switching," published by Que/Macmillan. She has collected numerous
certifications, including CCNA (Cisco Certified Network Associate),
CCDA (Cisco Certified Design Associate), CCNP (Cisco Certified Network
Professional), CCDP (Cisco Certified Design Professional), Network
Associate Sniffer trainer, Novell CNI/ECNE (Enterprise Certified
NetWare Engineer), MCSE (Microsoft Certified Systems Engineer),
and Microsoft Certified Trainer. She has also passed the written
portion of her CCIE (Cisco Certified Internetworking Expert) exam.
Read the transcript of the GirlGeeks
chat with Heather Osterloh.